Frequently Asked Questions
Everything you need to know about your Seamolly experience.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days, while express shipping arrives within 2-3 business days. You will receive a tracking number via email as soon as your order ships.
What is your return policy?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are Seamolly products ethically made?
Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, conscious fashion.
Can I change or cancel my order after it's placed?
Because we process orders quickly, we can only make changes within 60 minutes of purchase. Please contact our support team immediately if you need to update your shipping address or cancel.